Experts in Change Adoption and Training
Duration: 1 – 2 day(s)
Sales and negotiations, marketing campaigns, customer service and loyalty programs all depend on one thing – good communication.
But it’s impossible to communicate effectively with a customer or prospect if you don’t know how they are thinking. This is the challenge we address in our Whole Brain® Thinking for Customer Centric Selling workshop.
In this session, participants will use the Whole Brain® Customer Assessment and Planning tool to determine their client’s thinking style, identify the features and benefits that will be most appealing and persuasive, and then practise presenting ideas and information in the most appropriate and effective manner.
These critical insights can transform a business. One magazine publisher quadrupled revenue in two years by simply aligning content and style with the thinking preferences of its readers.
In this immersive workshop participants will:
This workshop is designed for sales, customer service people, anyone who wants to communicate with clients more effectively and persuasively or any client facing personnel. This training can be customised by Glass Rock for your team.
By the end of this program, participants will:
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.
Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.
When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.
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