ITIL® 4 Specialist: High Velocity IT (HVIT)

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At Glass Rock Solutions, we devise and deliver training solutions to corporate, government agencies, public sectors, multinational organisations and private individuals. We offer both in-house and online training.

We offer the ITIL 4 High Velocity IT (HVIT) course, which is designed to enable practitioners to explore the ways in which digital organisations and digital operating models function in high velocity environments. This course addresses the specifics of digital transformation and helps organisations to evolve towards a convergence of business and technology, or to establish a new digital organisation.

This course includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation and Automatic Testing, focusing on rapid delivery of products and services to obtain maximum value.

This course is ideal for organisations that want to improve the way their teams:

  • Provide products and services
  • Trust and are trusted
  • Accept ambiguity and uncertainty
  • Commit to continual learning and continually raise their standards


The ITIL 4 HVIT module is part of the ITIL 4 Managing Professional (MP) stream, which provides practical and technical knowledge about how to run successful IT-enabled services, teams and workflows.

This course also includes a copy of the ITIL HVIT Handbook, containing practical material for reference back in the workplace.

Key Topics

  • Introduction to High-Velocity IT
  • High-Velocity IT Approaches
  • High-Velocity IT Operating Models
  • ITIL Building Blocks for High-Velocity IT
  • High-Velocity IT Culture
  • Supporting Models and Concepts for Purpose
  • Supporting Models and Concepts for People
  • Supporting Models and Concepts for Progress
  • High-Velocity IT Objectives and Techniques
  • Techniques for Valuable Investments
  • Techniques for Fast Developments
  • Techniques for Resilient Operations
  • Techniques for Co-created Value
  • Techniques for Assured Conformance



The assessment is a 90-minute closed book exam consisting of 40 multiple choice questions and requires a pass mark of 70% (28/40).

It is highly recommended that you spend some time each evening of this course reviewing and consolidating what you’ve learned, to be well prepared for the exam.

Learning Outcomes

  • Concepts regarding the high velocity nature of the digital enterprise, including the demand it places on IT
  • The digital product lifecycle in terms of the ITIL operating model
  • The importance of the ITIL guiding principles and other fundamental concepts for delivering high velocity IT
  • How to contribute to achieving value with digital products

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


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