Communication Skills for Video Conferencing
Duration Half a day – 1 day
Overview
Video conferencing is now the ‘norm’ for businesses in the current COVID-19 environment, as companies seek new ways to do business and connect with both customers and clients online or virtually.
The significant benefit of video conferencing is that it simulates face to face meetings, so we are still able to communicate with each other using non-verbal cues such as facial expressions and body language.
One-on-one calls are comparatively easier to manage; however, when there are several participants in the call, the group dynamic becomes more difficult to manage.
In this workshop, attendees will learn practical skills to facilitate video conference meetings successfully.
Depending on how your company uses video conferencing, this course can be tailored by Glass Rock Solutions to any specific requirements.
Target Audience
This training is highly beneficial for anyone having to work virtually or whose role requires telephone or audio communications via communication platforms like Zoom, MS Teams etc. The training will be specifically customised by Glass Rock Solutions for your group of attendees.
Learning Outcomes
- Learn video-call etiquette.
- Understand the value of roles in meetings.
- Learn the structure of facilitating successful meetings.
- Learn how to set up your lighting and environment so they contribute to successful video conferencing.
- Understand appropriate body language that enables you to powerfully influence others.
- Learn the structure to enable you to design your content specifically for video conference platforms.
- Learn how to speak and be heard in a video conference.
- Learn facilitation skills to help you manage group dynamics in a video conference.
Book now
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
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