Business Writing Training
Duration 1 day workshop
Overview
As we face an environment where more and more business is going to be conducted online, having strong business writing skills is becoming increasingly important for communicating with employees, colleagues and customers.
In the new business environment, emails, texts, social media posts and online chats/notice boards will replace many of our previous ways of communicating face to face.
Therefore, it is important for employees to learn how to write in a clear and concise way so that their message is understood and not open to being misunderstood or misinterpreted.
This course has been designed by Glass Rock Solutions to not only help participants to decide which is the most appropriate method in any given situation, it teaches them to tailor their writing skills specifically.
It also teaches the fundamentals of writing successful ‘high value’ documents such as proposals, reports, case studies and agendas.
This course can also be tailored to your business so that your people learn to write in the ‘voice’ of your company’s brand – ensuring that communications across the board adhere to the same standards in style and tone.
Target Audience
This course is designed for anyone whose role requires them to engage in written communication to influence business outcomes within a corporate or government environment.
Learning Outcomes
- Identify and plan documents to deliver on organisational requirements.
- Determine their audience from an influencing and decision making perspective.
- Define the purpose/outcome of the written communication.
- Determine format, structure and key points to be covered in the document.
- Determine the information for inclusion in the document.
- Write to influence.
- Write in an active voice.
- Adopt a positive tone.
- Write in a manner that enables the reader to understand and retain the key messages and actions within the document.
- Develop and check a draft document for readability, grammar, spelling, sentence and paragraph construction.
- Utilise appropriate electronic communication (email) practices and protocol.
- Consider organisational procedures and protocols.
- Identify the organisation’s preferred document style or layout.
- Understand the guidelines for formatting and layout.
- Master techniques for improved proofreading skills.
- Understand the guidelines for printing and publishing.
- Managing emails.
- Recording emails.
- Gaining an insight into international business writing etiquette.
Book now
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
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Jane Hodgen - Tata Consultancy Services
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Stuart Freer - University of New South Wales
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