Learn How to Use Digital Devices Learning Outcomes

This course is designed for beginners and is provided by Glass Rock Solutions as an online course, or as face to face training.

Personal Productivity Tools – Microsoft Outlook 2016 can be very beneficial in any environment, but particularly in organisations where people are multi-tasking and responsible for various activities.

This course takes a detailed look at the features and components of a range of personal productivity tools and how to operate these effectively.

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At the completion of this course, you should be able to:

  • understand some of the more basic email concepts
  • start Microsoft Outlook and navigate its key features
  • create and send email messages
  • receive emails in your Inbox and then work with them
  • competently work with file and item attachments within email messages
  • use the search facilities to locate messages and other Outlook items
  • work with the Calendar feature
  • schedule appointments and events in your calendar
  • schedule meetings using Outlook
  • create and work with contacts
  • monitor and manage your contacts within Outlook
  • create and work with tasks
  • create and work with task requests.

To participate in this course, participants need not have any prior knowledge or experience working with Microsoft Outlook 2016. However, it would be beneficial to have a general understanding of personal computers and the Windows operating system environment.

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