Recruitment and Selection Skills for Hiring Managers

Skilled couch conducting business seminar with young professionals

Duration: 1 – 2 day(s)


As a business, people are your greatest investment. You will want to put your best foot forward when it comes to hiring great talent, who will be an asset to your organisation. Of course, it also goes without saying, that choosing the wrong candidate can be a time-consuming and costly mistake.

This course, delivered by Glass Rock, prepares your people for the recruitment process from start to finish – from writing the job description, shortlisting applicants, communicating with applicants throughout the process, conducting interviews, offering the right candidate the role and negotiating employment terms and conditions, consistent with a fair process and within legal guidelines.

Leaders and Managers will learn to:

  • Screen candidates and know what to look for
  • Ask competency and behavioural based questions
  • Articulate the organisational value proposition to optimise talent acquisition and retention
  • Apply strategic questioning and listening
  • Assess the alignment of the candidate capabilities to that of the requirement.


Challenges Addressed

  • Articulating the organisational value proposition
  • Interviewing skills
  • Candidate assessment skills.


Target Audience

This Glass Rock course is designed for leaders and managers engaged in the process of recruitment and selection. This training can be customised by Glass Rock specifically for your team.

Learning Outcomes

By the end of this program, participants will:

  • Understand the changing landscape of recruitment over the past 10 years
  • Learn the importance of the recruitment process and their contribution
  • Read between the lines – a lateral approach to reading resumes and avoiding the God
  • Understand what is most important when screening candidates
  • Be able to identify the difference between an outstanding candidate and an average candidate playing the game
  • Be able to detect authenticity and identify conviction in any candidate
  • Be able to interview using competency and behavioural interview questions
  • Be able to avoid the 10 most common interview mistakes leaders make during the process
  • Be able to maximise 60 minutes of interview time
  • Understand the power of playing devil’s advocate
  • Be able to use body language, eye contact and gestures purposely to assess cultural fit, strengths and motivations
  • Use five key steps to present a strong and congruent value proposition
  • Know how to identify any candidate inspired and compelled to join their organisation.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Fabulous, encouraging, challenging and honest. I am so please to have spent two days learning/ sharing with you. Thank you.”

    Sharon, CBA



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


      Glass Rock Consulting

      Melbourne Office
      Level 23, Collins Square Tower 5
      727 Collins Street,
      Melbourne Victoria 3008
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      264 George Street,
      Sydney NSW 2000

      We acknowledge the First Australians as the traditional custodians of this continent. We pay our respect to the elders of the community, past, present and future.