Read Your Stakeholders in Minutes

Team on meeting in modern bright office

Duration 1-2 day(s) workshop


In this course, delivered by Glass Rock Solutions, you will learn to influence with ease and enjoy the process by learning to read your stakeholders in minutes even when you do not know them and prior to them saying anything at all.

Stakeholders form a critical part of every project and are chosen for the unique skills and experience they bring to every project. However, failure to manage these stakeholder relationships and communicate effectively with stakeholders can result in a project that fails to meet its objectives and deadlines, and then goes over time and over budget.

This course is about learning how to create harmonious, robust working relationships with stakeholders, garnering their engagement, managing stakeholder input and expectations, communicating effectively and efficiently utilising stakeholder talents and experience. It is also a program where you will learn to influence, even when you do not have positional authority.

Collaborating productively with stakeholders is a skill that can be learnt and will result in a significant positive impact on project management in a number of ways: timely reporting, regular attendance at meeting, seamless flow of two-way communication, capturing useful information and feedback, adhering to budgets and meeting deadlines.

This course also covers topics such as understanding the different types of stakeholders, planning stakeholder involvement, measuring stakeholder influence and performance and working with difficult stakeholders.

Target Audience

This program is designed for project managers, service desk team, change managers, managers and leaders across all levels of an organisation. It is also relevant to teams in general where stakeholder management directly impacts outputs and outcomes.

Learning Outcomes

  • Understand the psychology of influencing stakeholders.
  • Understand the structure of trust in relation to influencing your stakeholders.
  • Complete your personal analysis to understand your current influencing style and your immediate opportunity for development.
  • Understand how to complete a diagnostic of your stakeholder(s).
  • Understand how to elicit your stakeholders’ motivational drivers.
  • Understand how to organise information specifically for the different types of stakeholders.
  • Complete a diagnostic (read) of the group of stakeholders you work with, to now understand your stakeholders’ needs, wants, fears and motivations – enabling you to influence with ease.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Extremely engaging, even when subject matter is not riveting.”

    Oliver, McDonalds



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


      Glass Rock Consulting

      Melbourne Office
      Level 23, Collins Square Tower 5
      727 Collins Street,
      Melbourne Victoria 3008
      Sydney Office
      Australia Square, Level 33
      264 George Street,
      Sydney NSW 2000

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