Leadership for New People Managers

Female team leader teaching young people in office

Duration: 1 – 2 day(s)


Taking that first step into management and changing hats is one of the most challenging and exhilarating career moves you’ll ever make. Getting the best from the team requires a diverse range of technical and interpersonal skills. Even more important is the transition you will make from being the technician to becoming the manager.

This two day workshop develops the essential skills for success when your work requires you to achieve organisational objectives through your management of the focus and efforts of the team.

Target Audience

Glass Rock’s ‘Leadership Training’ workshop is for anyone stepping into management and leadership positions. Glass Rock can customise this program specifically for your group of attendees.

Learning Outcomes

By the end of this program, participants will understand:

  • The role of the leader
    • Explore the role of leaders in contemporary organisations
    • Managing strengths and changing the rules – some ideas from Marcus Buckingham
  • The Leadership Styles continuum
    • Understanding yourself and others
    • Analyse personal style and its impact on managing others (using profiling)
    • Adapting our communication style to build rapport with others
  • Motivation and engagement
    • Develop techniques to create engagement and an environment that supports high performance
  • Managing performance
    • Setting performance expectations and KPIs
    • Giving and receiving feedback
    • Addressing performance gaps
  • Managing high performers
    • Reward and recognition strategies
    • Formal performance management guidelines
    • The legal framework around managing performance
  • Managing teams
    • Characteristics of high performance teams
    • The stages of team development and strategies for each.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Very hands on training, knowledge and skills I’ve learnt can be used directly and immediately.”

    Carrie, Bank of China



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


      Glass Rock Consulting

      Melbourne Office
      Level 23, Collins Square Tower 5
      727 Collins Street,
      Melbourne Victoria 3008
      Sydney Office
      Australia Square, Level 33
      264 George Street,
      Sydney NSW 2000

      We acknowledge the First Australians as the traditional custodians of this continent. We pay our respect to the elders of the community, past, present and future.