Experts in Change Adoption and Training
ITIL 4 Foundation is the entry-level certification, offering candidates a general awareness of the key elements, concepts and terminology used in ITIL 4 for modern IT-enabled service management.
The three-day ITIL 4 Foundation course is also for those who need a basic understanding of ITIL, or would like to progress to higher levels within the ITIL 4 certification scheme.
There are no prerequisites for this course.
Glass Rock Solutions also offers a two-day upgrade to ITIL 4 Foundation course for students with an existing ITIL v3 Foundation certification. The exam and resulting certification are the same as for the three-day course.
Prerequisite: ITIL v3 Foundation Certificate
At Glass Rock Solutions, we devise and deliver training solutions to corporate, government agencies, public sectors, multinational organisations and private individuals. We offer both in-house and online training.
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.
Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.
When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.
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