Facilitating Meetings in a Virtual Environment

Female mentor explaining online project to colleague

Duration Half a day – 1 day


Technology is another vital platform in the way we work and live. In particular, it is giving employees more freedom to work from anywhere, and employers the opportunity to access talent from anywhere in the world.

As remote teams become more prevalent, it’s critical for team leaders to learn how to engage their people and maximise online meetings and team sessions.

This course, delivered by Glass Rock Solutions, is designed to help teams and leaders alike to understand the inherent differences between communicating and collaborating in an online environment and face to face. It is much more challenging to structure remote meetings, to ensure everyone has an opportunity to contribute and to keep team members engaged.

This course teaches vital skills for facilitating meetings in a virtual environment to ensure that teams stay connected, participate fully and ensure that the sessions are productive and valuable.

Target Audience

This course is designed for leaders and teams who work virtually or work with colleagues who work in virtual environments.

Learning Outcomes

By the end of this program, participants will:

  • Know how to prepare for the unpredictable like a power outage that sees their meeting potentially compromised
  • Understand essential role delegation for virtual meetings
  • Use a visual meeting agenda tracker
  • Learn to utilise technology features and back channels to elicit feedback from the audience as the meeting progresses
  • Learn to use key technology features to know who is present and who is not
  • Engage non-technological strategies to drive individual accountability to the group
  • Learn the best practice in designing their content for the virtual meeting or training
  • Learn the framework of questioning to enable them to ask quality questions to enable quality answers
  • Learn to develop a group spirit, even in virtual meetings and trainings
  • Learn best practice guidelines in designing their virtual meeting or training schedule
  • Learn to maximise group participation in their virtual session
  • Learn to capture actions and secure group accountabilities within their virtual session
  • Learn to minimise distractions on a virtual platform
  • Learn what does not work when facilitating a virtual session
  • Own the stage of the virtual meeting or training.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Very hands on training, knowledge and skills I’ve learnt can be used directly and immediately.”

    Carrie, Bank of China



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


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