Emotional Intelligence Training

Employees having an informal briefing at workplace

Duration 1-2 days


Emotional intelligence, also called EQ, is the ability to be aware of and to manage emotions and relationships. It is a fundamental factor in personal and professional success.

IQ might get you in the door, but it is your EQ – your ability to connect with others and manage the emotions of yourself and others – that will determine how successful you are in life.

When we look at truly extraordinary people who inspire and make a difference, it’s possible to see that they do this by genuinely connecting with people at both a personal and an emotional level. What differentiates them is not their IQ but their EQ – their emotional intelligence.

The two key social skills in the Emotional Intelligence Model are social awareness and relationship building.

In this immersive 1-2 day workshop, you will increase your ability to accurately recognise your own emotions, others’ emotions and your emotional response to different and difficult situations. This highly valuable understanding and awareness will as a result enable you to influence and/or lead any circumstance with clarity and strength, both at work and home.

Target Audience

This program, delivered by Glass Rock Solutions, is highly beneficial for individuals and teams who are ready to embrace all of their potential to create even more results than ever, while learning key techniques to increase their own inner capacity and experiencing greater levels of general wellbeing through the process.

Learning Outcomes

  • Understand what emotional intelligence means.
  • Recognise how our emotional health and physical health are related.
  • Learn techniques to understand, use and appreciate the role of emotional intelligence in the workplace.
  • Understand the difference between optimism and pessimism.
  • Understand the behaviours decoded into emotions during communications as a result of experiencing conflict.
  • Recognise emotions in yourself and others.
  • Understand the different emotions.
  • Manage emotions in yourself and others.
  • Validate emotions in others.
  • Strategies to influence and lead another’s emotions.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Anyone who mentors another must attend this course.”

    Antje, Cisco



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


      Glass Rock Consulting

      Melbourne Office
      Level 23, Collins Square Tower 5
      727 Collins Street,
      Melbourne Victoria 3008
      Sydney Office
      Australia Square, Level 33
      264 George Street,
      Sydney NSW 2000

      We acknowledge the First Australians as the traditional custodians of this continent. We pay our respect to the elders of the community, past, present and future.