Design Thinking Training

Business man making a presentation at office


This cutting-edge problem solving framework has been designed for leaders to achieve breakthroughs in social innovation within the organisational landscape to deliver business benefits.

To accelerate the outcomes of this program, the program will be illustrated in and through ‘Serious Play’.

While design was historically a tool of consumerism, able to make products more attractive, easier to use and more marketable, there is now a realisation that design can deliver a competitive asset within organisations.

Simply put, it is about applying the design framework in the earliest stages of social innovation within an organisation to deliver significant social outcomes.

Social outcomes delivering compounding organisational benefits can include, but are not limited to:

  • Conscious business engagement
  • Powering employee engagement
  • Exploring dynamic non-traditional collaborative partnerships
  • Questioning if a social problem is in itself a business strategy.


This program, delivered by Glass Rock Solutions, is designed to facilitate a meaningful approach for resolving problems where there is little opportunity to learn by trial and error and where every attempt counts significantly.

Target Audience

For individuals within an organisation who are already in leadership or management positions and are consistently challenged by complex problems that need resolving with little room for a trial and error approach.

Key Skills Gained

By the end of this workshop, participants will, through a series case studies and direct application, be able to:

  • Initiate the inspiration phase of design thinking
  • Recognise and define social outcomes as opportunities within the business
  • Engage with the concept of creating shared value to deliver on social outcomes
  • Positively impact tangible business outcomes by engaging in the process of design thinking to mobilise social outcomes by:
    • Understanding
    • Observing
    • Engaging in Point of View
    • Ideating by engaging in divergent thinking vs. convergent thinking
    • Prototyping and
    • Testing.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Wonderful couple of days. Learnt a lot that will stay with me throughout my career.”

    Jackie, Henkel



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


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