Effective Delegation Skills Training

Lecture and training in business office

Duration 1 day


Delegation always sounds great in theory, but most of us think that by the time we’ve explained everything to someone else, it’s easier to do it ourselves! Or that you do not have the positional authority to delegate. Thinking this way is a big mistake. And here is why.

Effective delegation is imperative for being able to get more done with limited resources.

If you know how to delegate effectively, you can not only effectively manage your workload by allocating your time to what matters more and increase your productivity, but you can also empower those around you with new skills and experiences, which contribute to their own expansion and growth. Over time, this creates trusting working relationships that forms an excellent basis for a high-performing team.

This training provides you with the knowledge and skills to effectively understand how to determine what to delegate, and when, as well as how to monitor and manage the process.

Target Audience

This training is highly beneficial for anyone at any level of the organisation. The training will be specifically customised by Glass Rock Solutions for your group of attendees.

Learning Outcomes

  • Understand the value of delegation, its importance and the results it can produce at three key levels.
  • Complete a delegation opportunity analysis within your current role.
  • Understand different approaches to delegation.
  • Use the five-step delegation framework to effectively delegate.
  • Understand the level of instruction required to achieve results from the process of delegation or to NOT compromise results due to the delegation.
  • Learn questioning and listening for effective delegation.
  • Understand delegation pitfalls and learn how to avoid them.
  • Learn how to monitor the delegation process for results.
  • Understand how to utilise feedback frames to drive quality results.
  • Learn to facilitate a delegation meeting.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “The training gave me the skills to understand situations and to acknowledge that there are no such things as difficult people.”

    Shannon, NE Water



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


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