Business Process Facilitation

Glass Rock Solutions will never take an ad hoc approach to business process facilitation. We don’t just focus on technology, training or change management (although we’re experts in all of them). We think – and plan – holistically.

GRC Business Process Facilitation

As a leader in business transformation, training, technology, communications and consulting, we can help you on-board new systems and processes and manage the change across all levels of your organisation.

We work with cloud computing, system integration and associated training for technology, business processes and professional development.

And because flexibility is our forte, we provide bespoke solutions for every client that we test, review and revise for optimum efficiency.

Effective Facilitation

Flexibility for effective facilitation

Our team comprises industry-leading consultants, change and communication managers plus trainers and keynote presenters in professional development, coaching and technology.

With longstanding experience across various corporate and government sectors, and with diverse expertise at hand, we have the capability to deliver strategically tailored solutions for every client – and every project deliverable.

Our expertise means we can certainly jump in and take hold of a system integration project that you’ve started or provide exceptional one-off system training. Or we can take full rein and oversee your business process facilitation end to end.

Outstanding Change Management

Outstanding change management and training

We understand the complexities of change management principles, and we have years of experience delivering successful business process facilitation and accompanying change management.

We discuss, devise and deliver superior results by considering the impact across every layer of the business, every team and every organisational process. We think and plan with a full overview of company needs and impact, to deliver change management smoothly… and always successfully.

We also provide fluid and effective training to not only educate end-users, but to turn anxiety into anticipation and inspire them to perform.

GRC Communicating New Business Processes

Communicating new business processes

Every organisational change – be it technical, financial or leadership – affects systems, processes… and people. So clear, comprehensive communication is key to effective delivery.

We can oversee all communication for new business and financial processes – both internal and external.

We look after company announcements, speech writing and media releases to promote your new processes, protect your brand and engage your team.

By working with every stakeholder, and across organisational departments, we make company change seamless and stress-free. And that means a positive outcome for your staff, your customers… and your company.

Please contact us for bespoke, and always outstanding, business facilitation solutions.


“Anyone who mentors another must attend this course.”

Antje, Cisco



Simone Heaperman - Landcom Program Manager

When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


Jane Hodgen - Tata Consultancy Services

Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


Stuart Freer - University of New South Wales

When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


    Glass Rock Consulting

    Melbourne Office
    Level 23, Collins Square Tower 5
    727 Collins Street,
    Melbourne Victoria 3008
    Sydney Office
    Australia Square, Level 33
    264 George Street,
    Sydney NSW 2000

    We acknowledge the First Australians as the traditional custodians of this continent. We pay our respect to the elders of the community, past, present and future.