Experts in Change Adoption and Training
Duration 1-2 day(s) workshop
Business etiquette is a critical component of workplace culture. It is vital for creating an organisation in which people feel respected and valued and which clients enjoy doing business with.
Having this kind of workplace culture is beneficial in reducing staff ‘churn’ and in building loyal, long-term relationships with customers.
Quite simply, business etiquette is the term used to describe the expectations of social behaviour in workplaces – how we interact with colleagues and clients in a friendly, but professional manner.
Because each workplace has its own policies and procedures, this course can be customised to ensure that it relates specifically to your business and your environment. Participants learn how to communicate more effectively – with speech and in written communication. They also learn how to relate to each other fairly and respectfully, how to conduct themselves in meetings, at work functions and during difficult situations.
The course, delivered by Glass Rock Solutions, also explains what constitutes discrimination and harassment, as well as workplace bullying.
This program is designed for individuals, teams and management.
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.
Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.
When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.
Level 23, Collins Square Tower 5
727 Collins Street,
Melbourne Victoria 3008
Australia Square, Level 33
264 George Street,
Sydney NSW 2000
We acknowledge the First Australians as the traditional custodians of this continent. We pay our respect to the elders of the community, past, present and future.