Building Resilience

Business meeting in modern conference room

Duration 1 – 2 day(s)


Resilience is fundamental to coping with change and challenges; it is generally defined as the ability to ‘bounce back’ from undesirable situations and circumstances.

People who are resilient have good coping mechanisms and are more tolerant to the various stresses than can occur in the workplace.

The good news is that resilience is a skill which can be learnt and developed, and like any skill, the more we practise it, the better we become.

This course is designed to give participants practical tools and strategies to implement on a daily basis to allow them to build resilience, particularly when they are feeling anxious or stressed.

The course explores some aspects of neuroscience, enabling participants to learn to recognise their decision making, attitudes and feelings about various situations as a result of chemical releases in the brain. It also teaches them how to re-frame and refresh their thinking to move forward positively and restore a sense of control.

Target Audience

This training is highly beneficial for anyone at any level of the organisation. The training will be specifically customised by Glass Rock Solutions for your group of attendees.

Learning Outcomes

  • Understand the importance of resilience at the individual and team level.
  • Understand what resilience in the workplace looks like for you.
  • Understand five ways of building personal resilience in the workplace.
  • Learn to maintain composure during a crisis and times of heightened stress.
  • Understand and utilise the Resilience Framework for teams.
  • Overcome setbacks by learning the indicators of two critical transitions: BAU to crisis and crisis to BAU.
  • Understand the importance of an activity plan for before, during and post crisis.
  • Experience a facilitated cognitive restructuring process by highly qualified practitioner trainers to support you to change the way you think about situations that are yet to happen i.e. shifting negative to neutral to positive possibilities.

Book now

Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.


    “Thought provoking content that challenges you to think more broadly about options available to leaders leading through change.”

    Nina, Thomson Reuters



    Simone Heaperman - Landcom Program Manager

    When Simone Heaperman, the program manager, picked up the phone to speak with Preetie Shehkkar at Glass Rock Solutions, she had much to address and set right.


    Jane Hodgen - Tata Consultancy Services

    Tata Consultancy Services, a global technology leader with 450,000 employees worldwide, expect the best from anyone who works for them.


    Stuart Freer - University of New South Wales

    When Stuart Freer came to Australia, he was recruited as the Director, IT Service Delivery and Infrastructure, at the University of New South Wales.


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