Experts in Change Adoption and Training
Duration 1-2 day workshop
Being able to communicate effectively – openly and honestly – is a key skill in any relationship. Assertiveness is one of the most powerful communication tools for enabling a healthy, mutual exchange of ideas, thoughts and opinions.
Have you ever heard the expression ‘What you say – your message – is just as important as how you say it?’ Assertiveness can help you learn how to express a point of view so that it is both heard and understood, in a way that shows respect for the beliefs of others, without coming across as aggressive or confrontational.
Being assertive is about being direct but without being overbearing. It shows confidence and self-assuredness, and learning the art of this style of communication can be powerful for managers and leaders, but it is also beneficial in all relationships, both professional and personal.
As published by the world renowned Mayo Clinic, assertive communication comes from learning the skills required to be diplomatic, and it can be extremely helpful in managing emotive situations and to diffuse conflict.
Benefits of learning assertiveness are:
This program, delivered by Glass Rock Solutions, is designed for teams, managers and leaders across all levels of an organisation.
Please fill out the form below and someone from our team will be in touch within the next 48 hours to get your training started.
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